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Staying Connected: A digital inclusion report by Includem

Today Includem has published our Staying Connected report which looks at the digital inclusion of young people and families we support.

We were already living in an increasingly digital world, but the Covid-19 emergency has accelerated the introduction and use of digital technologies at an unprecedented rate. With lockdown and social distancing measures in place, many services and organisations, such as Includem, are trying to continue to deliver services and support young people and families remotely via predominantly digital tools.

Includem’s Mental Health First Aiders

This Mental Health Awareness Week, we are proud to launch Includem’s Mental Health First Aid initiative for staff.

The health and wellbeing of our staff is hugely important to us. The events of the last few months have served as a stark reminder of how fragile our health can be, and how important it is to look after each other and ourselves.

That’s why we are using this Mental Health Awareness Week to launch Includem’s team of Mental Health First Aiders. A group of 12 Includem staff from across the organisation completed the two-day Mental Health first Aid training programme, which teaches you how to recognise when someone is in distress and how to offer support.

Blog: It's good to talk...but it isn't always easy!

Julia

When we start working with a young person we make a promise that we will always listen to them and we will be with them every step of the way on their journey with us. That hasn’t changed, but how we do it has.

Social distancing has forced us into our homes and out of our comfort zone in hundreds of ways. How we have conversations and sustain relationships is a huge part of that. Phone calls and video calls can be awkward for anyone – conversation just isn’t as natural as it is when you’re actually with someone.

So, it’s completely understandable that trying to engage a young person on the phone for longer than three-and-a-half minutes can be a challenge that even the most accomplished chatterbox would struggle with. And it’s not about keeping young people on the phone for the sake of it; we really want to have meaningful, supportive conversations with them – that’s why we’re here.

However, if there’s one thing that this bizarre lockdown situation has taught me, it’s how to be creative. As I trawled through the internet looking for ideas on how to make a phone call fun and engaging, I came across some very simple – but very effective – games to play.

Includem donates to local charities during Covid-19 crisis

Includem has donated £500 each to 10 voluntary and charitable groups around the country to help see them through the Covid-19 emergency, so they can continue to deliver essential services to young people and families in need.

The impact of coronavirus on young people and families in Scotland will be immeasurable. At this time more than any, we value the holistic support we can provide to young people and families through partner organisations within the communities where we work. As we move beyond the immediate crisis, our communities will need support to pick up the pieces - it is essential that local community resources will still be running.

That’s why we asked our 10 service delivery teams from across Scotland to nominate a local organisation to receive a £500 donation from Includem reserves.

Includem welcomes new Chair

We are delighted to announce the appointment of Iain Forbes as our new Chair of the Board of Trustees.

Former Managing Director of The Herald and Evening Times, Iain takes on the role after a career spent supporting a number of third sector organisations.

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