Key features of our services

  • Persistence and Stickability - this is fundamental in reflecting our commitment and determination not to give up on young people. Stickability is connected with the persistence of our approach, our pursuit until the engagement of the young person and our ability to see past the presenting behaviour of the young person.
  • Help and support at the times of need, including evenings and weekends - a feature of all our service provision, either through the direct presence of staff in our Fostering service, or through access to the 24/7 local service helplines.
  • Working in partnership with parents and carers - evidence based practice where such partnerships are in the best interests of the young person.
  • Consistency of one to one worker and young person relationships based on respect, honesty and care - we demonstrate our values in any engagement and relationship with young people, regardless of contact duration. Work in all services is on a core one to one basis.
  • Active brokerage role, working in partnership with other agencies.
  • Rigorous approach to risk management and management support.
  • Continuous measurement for effectiveness.
  • Transitional Support - to ensure that progress is sustained. Effective practice in exit planning for all young people we work with.